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Service Complaints Commissioner

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Service Complaints Commissioner

The Service Complaints Commissioner is a Independent Voice within the Service complaints system with a remit which covers any complaint made after 1 January 2008.

The Commissioner's role is to provide a rigorous and independent oversight of how the complaints system is working and to report back to Ministers and to Parliament.

The Commissioner also provides an alternative point of contact for Service personnel, or someone acting on their behalf, such as a member of their family, a friend or MP to raise concerns.